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While all our subscriptions are sold in 30 day increments, if you need a few more days, there is a method now. This only works on new BluePay payments, Authorize.net and Paypal are not supported at this time.
A basic scenario would be the user that wants 70 days. In this case, the user would sign up for the 30 day recurring subscription, which would be processed 3 times for a total of 90 days. At the time that the user would like to cancel, they cancel under "Account Settings" and will receive a partial refund.
The cost is 6% per day the cost of the subscription, which means on a $50 per month subscription the cost would be $3 per day. We have transitioned all future subscriptions to BluePay which allows this to happen automatically without a support ticket. If you are part of the old system which was not recurring, or used Authorize.net or PayPal there will be a $5 service charge to create a manual refund. While I know it isn't perfect, we are anxious to transition all users to the new system as quickly as possible.
You are welcome to cancel anytime. Refunds are only available for subsequent months after the first month. When cancelling you are given the choice to finish the current cycle, or if you are on BluePay you can get a pro-rated refund.
CourseSaver offers fundraising opportunities for your club / organization with discounts ranging from 20%-45% depending on quantities. Click here for more info
Initial purchases are non refundable. We have a great selection of free videos which allow you to test the quality of the content, and server performance and leave that final decision of whether to buy or not up to you. Discounts, promotions, referral rewards, etc. are automated and as such happen during checkout. Please do not request discounts be retroactively applied to your purchases.
Additionally it is important to remember we provide a service much like your cable company or cell phone service. You are given unlimited access to our material for the duration of your subscription. It is your responsibility to get the value you want from it, and to cancel when you are done. We do not provide refunds for users that forgot to cancel, but you are welcome to take advantage of the partial refund we now offer.